These terms and conditions apply to all services provided by The Good Sweat – Personal Training with Nura Siddgi.
These general terms and conditions apply to all services provided by The Good Sweat – Personal Training with Nura Siddgi to clients, in the version current at the time of booking.
The Good Sweat offers individual training services, in particular personal training, training planning, coaching and related support in connection with exercise and movement.
In addition, individual training plans for independent training can be purchased as a standalone service. These consist solely of the creation and delivery of the plan and do not include ongoing coaching, a personal training session or continuous updates.
Personal training takes place — depending on the offer and individual agreement — at the private studio in the 9th district of Vienna, at the client's gym of choice in Vienna, online, or at the client's home.
The specific location is agreed upon individually in advance. Any entry, studio or usage fees for external training venues are, unless expressly agreed otherwise, to be covered by the client.
Bookings are made by individual agreement. An appointment is only considered confirmed once written confirmation has been received and payment has been made in time.
Payment is due before the agreed appointment by bank transfer, unless expressly agreed otherwise. For packages, the full package price is due before the first session, unless a different written agreement has been made. When purchasing an individual training plan, the full amount is due before the plan is delivered.
Single appointments may be cancelled or rescheduled free of charge up to 24 hours before the scheduled time. Cancellations or changes made less than 24 hours in advance will be charged at the full rate.
For packages, individual sessions may be rescheduled free of charge up to 24 hours before the scheduled time. Changes made less than 24 hours in advance will count as a used session.
Packages are valid from the date of the first session for the agreed period. The specific validity period depends on the booked package and is agreed upon in writing in advance. Sessions not used within this period expire without compensation.
In justified exceptional cases, a different arrangement may be made as a goodwill gesture. There is no entitlement to such an arrangement.
The agreed session time is binding. Any delay on the client's part will reduce the available session time. There is no entitlement to an extension of the session.
The client confirms being in good health, or undertakes to fully and truthfully inform The Good Sweat of any existing complaints, injuries, restrictions, illnesses, pregnancies or other health-relevant circumstances.
Training is based on the information provided beforehand. Any changes in health status must be communicated before the relevant session without being asked.
In cases of unclear complaints, pain, health restrictions or following medical procedures, it is recommended to obtain medical clearance before starting or resuming training.
The Good Sweat reserves the right to decline, postpone or terminate a session for professional or health-related reasons if there are concerns regarding the safe conduct of the training.
Participation in training is at the client's own risk.
If training takes place at the client's home, the client is responsible for providing a suitable and safe training environment.
Photos and videos during sessions are taken exclusively with the client's prior consent. They are used solely for internal purposes such as training planning, movement analysis, documentation and coaching. No publication, sharing or other use beyond this purpose takes place.
Personal data and information collected during the collaboration — including training records, photos and videos — are processed exclusively for training planning, coaching, documentation and administrative purposes. Health data within the meaning of Art. 9 GDPR that is relevant to the training is processed only on the basis of your explicit consent.
Data is treated confidentially and not shared with third parties unless required by law or expressly requested by you. Data is retained only for as long as necessary for ongoing coaching, a possible resumption of training, statutory retention obligations, or the establishment, exercise or defence of legal claims. Your data can be deleted at any time upon request.
For full details on data processing, legal bases, retention periods, the email provider used and your rights under the GDPR, please refer to the Privacy Policy.
Communication and the transmission of information and invoices may take place electronically, in particular by e-mail. The client agrees to this form of communication.
The Good Sweat is liable for damages only in cases of intent or gross negligence. No liability is accepted for minor negligence, except in the case of personal injury.
Liability for damages arising from incorrect, incomplete or withheld information provided by the client regarding their health, complaints or restrictions is excluded.
If a contract is concluded exclusively by means of distance communication (e.g. by e-mail, website, WhatsApp or telephone) and the client is a consumer, there is generally a statutory right of withdrawal of 14 days from the conclusion of the contract.
If the service is to begin at the client’s express request before the end of the 14-day withdrawal period, this consent will be obtained separately.
The client also confirms that they are aware that the right of withdrawal may be lost if the service is fully performed within the withdrawal period.
If the service has been partially provided within the withdrawal period and a lawful withdrawal is nonetheless exercised, a proportionate fee for the service rendered to that point is payable, provided the client expressly requested early commencement.
If the service has already been partially performed within the withdrawal period and the client nevertheless validly withdraws from the contract, a proportionate amount must be paid for the services already provided.
The statutory right of withdrawal remains unaffected.
Should any individual provisions of these terms and conditions be or become wholly or partially invalid, the validity of the remaining provisions shall not be affected.
Austrian law applies, excluding conflict of law rules. Mandatory consumer protection provisions remain unaffected.